Marlow & Finch Plumbing ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and protect information you provide when using our website and services.
We may collect: your name, address, phone number, email address, and details of the plumbing/heating work you require. This is provided voluntarily when you contact us or book a visit.
We use your information to: respond to enquiries, schedule and carry out work, send invoices and reminders, and maintain records of work completed for warranty and safety (Gas Safe) compliance.
We retain customer records for a minimum of six years to meet regulatory and warranty obligations. You may request deletion of marketing data at any time.
Under UK GDPR you have the right to access, correct, or delete your personal data, and to object to processing. To exercise these rights, email hello@marlowandfinch.co.uk.
If you have any questions about this policy, contact us at hello@marlowandfinch.co.uk or call 01494 682 447.